Contact Us

Our dedicated concierge team is available 24/7 to assist you with your banking needs. Whether you have questions about our services, need support with your account, or wish to explore membership opportunities, we're here to help.

Phone Support

24/7 Customer Service

1-800-CONCIERGE

(1-800-266-2437)

Available 24 hours a day, 7 days a week

International

+41 22 123 4567

For calls from outside the US & Canada

Fraud & Security Hotline

1-800-FRAUD-HELP

(1-800-372-8343)

Report suspicious activity immediately

Wealth Management

1-800-WEALTH-01

(1-800-932-5840)

Monday-Friday, 8:00 AM - 8:00 PM CET

Email Support

General Inquiries

info@conciergebank.com

Response within 24 hours

Customer Support

support@conciergebank.com

Response within 4 hours

New Accounts

newaccounts@conciergebank.com

Membership applications and inquiries

Security & Privacy

security@conciergebank.com

Security concerns and privacy questions

Media Relations

press@conciergebank.com

Press inquiries and media requests

Office Locations

Headquarters - Geneva

Concierge Bank SA

Lake Geneva Financial District

Rue du Rhône 123

1211 Geneva, Switzerland

Mon-Fri: 8:00 AM - 6:00 PM CET

New York Office

Concierge Bank USA

Park Avenue Tower

65 East 55th Street, Suite 2500

New York, NY 10022

Mon-Fri: 9:00 AM - 5:00 PM EST

London Office

Concierge Bank UK Ltd

Mayfair Financial Centre

25 Berkeley Square

London W1J 6HE, United Kingdom

Mon-Fri: 9:00 AM - 5:00 PM GMT

We also maintain offices in Paris, Hong Kong, Dubai, Singapore, and Tokyo. Contact us for location-specific information.

Send Us a Message

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Our commitment is to provide you with exceptional service. If you need immediate assistance, please call our 24/7 hotline at 1-800-CONCIERGE.